Privacy Policy
Last updated: January 2025
Introduction
Affinity MSP ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact information (name, email address, company name, phone number)
- Communications you send to us (messages, inquiries, feedback)
- Information provided when scheduling consultations
- Newsletter subscription preferences
Information Collected Automatically
- Device and browser information
- IP address and general location data
- Pages visited and interactions with our website
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver the services you request
- Send newsletters and marketing communications (with your consent)
- Improve our website and services
- Analyze usage patterns and website performance
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our website and business
- Professional advisors (lawyers, accountants) as needed
- Law enforcement when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
Cookies
We use cookies and similar technologies to improve your experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at hello@affinitymsp.com.au